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1. VoIP User Setup Request
2. Polycom Matrix
3. Telephone Number Identification
4. On Hold Music
   1. A. Music Only 1
   2. B. Music Only 2
   3. C. On Hold Ambient
   4. D. Standard Please Hold Message Female
   5. E. Standard Please Hold Message Male
   6. F. Standard please hold message English male and female

   1. G. Standard On Hold English Spanish
   2. H. Every Breath You Take
   3. I. Memories
   4. J. Save The Last Dance For Me
   5. K. Soothing_Guitar
   6. L. Yesterday
5. Bicom Sound Converter
6. Port Scanner